PRIVACY POLICY

1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, call, or submit a service request form. This may include:
 • Name
 • Phone number
 • Location or service address
 • Service details (type of service requested)
 • Any additional information you choose to provide 
We collect only the information necessary to respond to your request and provide towing or roadside assistance services.

2. How We Use Your Information
The information we collect may be used to:
 • Respond to service requests and inquiries
 • Dispatch towing or roadside assistance
 • Confirm service details and communicate arrival times
 • Provide customer support
 • Improve service quality and response efficiency 
Your information is used strictly for operational and service-related purposes.

3. Information Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, appropriate measures are taken to protect your data.

4. Sharing of Information
We do not sell, rent, or trade your personal information. 
Information may be shared only when necessary to provide services — such as coordinating with drivers or service partners — or when required by law.

5. Cookies & Website Usage
Our website may use basic cookies or analytics tools to improve functionality and user experience. 
These tools do not collect sensitive personal information and are used for performance and operational purposes only.

6. Your Rights
You may contact us at any time to:
 • Request access to the personal information we hold about you
 • Request correction of inaccurate information
 • Request deletion of your data, subject to legal or operational requirements

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. 
Users are encouraged to review their policies independently.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. 
Continued use of our website or services constitutes acceptance of any changes.